Tenant Resources

Tenant Resources

This page provides general guidance. Specific house policies may vary by home.

House Standards

  • Respect shared spaces and clean up after use
  • Follow cleanliness standards for kitchens and bathrooms
  • Keep noise at a respectful level, especially during quiet hours
  • Guest policies vary by home—follow posted rules
  • Communicate concerns early so they can be addressed

Maintenance Requests

For non-emergency issues, submit a request with clear details and photos when possible.

  • Describe the issue (what, where, when it started)
  • Include photos or video if relevant
  • Note any access constraints (work hours, pets, etc.)
Submit a request

Move-In Checklist

  • Confirm rent details and what’s included
  • Review house standards and shared-space expectations
  • Document room condition on move-in (photos recommended)
  • Confirm keys/access information

Payments & Documentation

We use clear documentation and straightforward communication for payments and house standards.

  • Pay rent on time using the approved method for your home
  • Keep receipts/confirmations for your records
  • Ask questions early if you need clarification
Request Availability