Tenant Resources
Tenant Resources
This page provides general guidance. Specific house policies may vary by home.
House Standards
- Respect shared spaces and clean up after use
- Follow cleanliness standards for kitchens and bathrooms
- Keep noise at a respectful level, especially during quiet hours
- Guest policies vary by home—follow posted rules
- Communicate concerns early so they can be addressed
Maintenance Requests
For non-emergency issues, submit a request with clear details and photos when possible.
- Describe the issue (what, where, when it started)
- Include photos or video if relevant
- Note any access constraints (work hours, pets, etc.)
Move-In Checklist
- Confirm rent details and what’s included
- Review house standards and shared-space expectations
- Document room condition on move-in (photos recommended)
- Confirm keys/access information
Payments & Documentation
We use clear documentation and straightforward communication for payments and house standards.
- Pay rent on time using the approved method for your home
- Keep receipts/confirmations for your records
- Ask questions early if you need clarification